Terms and Conditions
Effective Date: [Insert Date]
Company Name: [Your Company Name]
Registration No.: [e.g. CR No. XXXXXXX]
Registered Address: [Hong Kong Business Address]
1. General
These Terms and Conditions govern the use of our digital recharge services (`Services`) provided through our website [YourWebsite.com]. By accessing or using our Services, you agree to be bound by these Terms.
2. Service Description
We provide digital top-up services for games and platforms such as Mobile Legends, PUBG, Free Fire, and others. All digital goods are delivered via user ID, in-game character name, or linked email after successful payment.
3. User Obligations
- You must provide accurate and complete information for successful order processing.
- You agree not to use the service for any unlawful, fraudulent, or unauthorized activity, including using stolen credit cards or payment methods.
4. Payments
- All prices are stated in [Currency].
- Payments must be made in full before delivery.
- Accepted payment methods include: PayNow, credit/debit cards, e-wallets, and other regional gateways (e.g., DANA, BCA, BRI).
- We reserve the right to cancel any suspicious or high-risk transactions.
5. Delivery Policy
- Orders are typically processed within [5-30 minutes] upon payment confirmation.
- Delays may occur due to server issues or incorrect information provided by the customer.
- Digital products are deemed delivered once sent to the provided account or email.
6. Refund and Cancellation
- All sales are final. Once a transaction is successfully processed and the top-up is delivered, no refunds will be issued.
- If a top-up fails due to a supplier-side issue and we are unable to complete the delivery within 24 hours, we will process a full refund after the 24-hour period.
- Customers must report any issues within 24 hours of purchase by providing valid proof (e.g., transaction ID, screenshot, order details).
- Refunds will be made to the original payment method used unless otherwise agreed upon.
7. Account Responsibility
You are responsible for maintaining confidentiality of your login credentials (if an account system is used). We are not liable for unauthorized access to your account caused by your own actions.
8. Limitation of Liability
- Loss of access or gameplay issues resulting from third-party platform changes.
- Disruption of service due to maintenance, technical issues, or external force majeure events.
9. Privacy
We collect minimal personal data necessary for order fulfillment. Your data is never shared with third parties unless required by law. See our [Privacy Policy] for full details.
10. Intellectual Property
All branding, trademarks, and content on our website remain the property of [Your Company Name]. You may not copy, replicate, or reuse any part of our service or content without prior consent.
11. Governing Law
These Terms are governed by the laws of the Hong Kong Special Administrative Region. Any disputes will be resolved under Hong Kong jurisdiction.
12. Contact Us
📧 Email : [email protected]
📞 WhatsApp / Telegram : +6598595906